Front Office Executive
 

No. of Vacancies: 03 

Job Type:  Full Time

Job Level:  Entry Level

Age Range: 18-35 Years

Gender:  Male/Female

Job Responsibilities/Description:

  • Provide outstanding services and ensure customer satisfaction.
  • Address customer concerns and complaints promptly and professionally.
  • Respond to customer needs and requests in a timely manner.
  • Answer phone switchboards and transfer calls and take messages.
  • Manage incoming and outgoing mails and faxes.
  • Post charges to customers and handle card and cash transactions.
  • Plan and assign workloads for front office associates.
  • Supervise associates in their assigned job duties.
  • Prepare operational and financial records for Manager to review.
  • Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
  • Assist in hiring and training associates in front office duties.
  • Evaluate the performance of associates and provide appropriate feedback.
  • Ensure associates follow company policies and operational procedures.
  • Schedule regular meetings to discuss about issues and updates.
  • Educate associates on safety, emergency and security procedures.

Educational Requirements:

  • Graduate/ Diploma in Hotel Management.
   Experience Requirements: 
  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Customer Service, Front Office, Guest Relation
  • The applicants should have experience in the following area(s):
    Hotel

Additional Job Requirements:

  • Applicants with appropriate qualifications, prior experience in Hotel.
  • The candidate should have good command over English.
  • Pre-opening and international experience will be an added advantage.
  • Candidate must be prior experience in Hotel Management.

Job Location: Uttara, Dhaka

Salary Range: Negotiable

Other Benefits:

  • Service charge
  • Accommodation
  • Meal
  • Others benefit as per company policy.

OR

Sent CV to: info@nagarvealleyhotel.com

OR

Send CV to Hard Copy: Nagar Valley Hotel Ltd.Uttara Office,27 Shayesta Khan Avenue, Sector # 4, Uttara Beside Rab 1 Battalion, Dhaka.

Application Deadline: January 31, 2017
 

Company Information:

Nagar Valley Hotel Ltd.
27 Shayesta Khan Avenue, Sector # 4, Uttara Beside Rab 1 Battalion, Dhaka