Job Summary
Published On : Apr 23, 2024
No. of Vacancies : 12
Job Type :
Full Time
Job Level :
Age : 18 to 40 years
Location : Dhaka (Mirpur Section 11)
Salary Range:
Negotiable
Application Deadline : May 22, 2024
Customer Support Executive For Air Ticket Reservation & Hotel Booking
Time Holidays Bangladesh
No. of Vacancies
12
Job Description / Responsibility
- Special & Non- Negotiable Conditions- Must read conditions before apply.
- Must work at least 1.5 years in this company. Can not switch or move to other company.
- We are looking an honest, gentle, and energetic about customer support for Travel & tourism industry and want to build your golden career with long-term.
- We will develop you in our context. Those who are free and confident to work under pressure, energetic, dynamic, polite & self-motivated.
- Freshers are also encouraged to apply.
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- Making the Reservation of Air tickets, Hotels, Tours, Activities, Transfers, and other relevant services.
- Must be flexible with government holidays & work as per roster.
- Attend customer calls, provide product information, send quotes, create invoice.
- Communicate with customer by email, phone, Social Media, in person.Must be able to maintain co-operative and close relationship with old clients and develop new customers through professional caliber.
- Work on GDS Sabre, Amadeus & Galileo ( Training provided)
- Create a travel itinerary with flights & tour package items given.
- Respond to client query via online & offline channels.
- Describing the package tour, sight-seeing and itineraries to the clients.
- Keeping updated knowledge of the Airline's Promotional offers.
- Making and confirming bookings through GDS, online portal, email, or phone.
- Making online reservations & processing refunds for the ticket
- Any other Tasks assign by the management.
- Organize travels from beginning to end.
- Provide up-to-date travel-related information to the customer.
- Maintain high professional standards of communications, dealings with customers & suppliers
- Have an active role in promoting the business through social media and other platforms
- Submit daily work reports, on a regular basis.
- Must able to work multiple task.
- To know Adobe Photoshop, Adobe Illustrator, Digital Marketing, Social Media Marketing and other relevant software are an advantages.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Educational Requirements
- HSC
- Diploma
- Bachelor/Honors
Additional Job Requirements
- Age 18 to 40 years
- Excellent knowledge in computer operation.
- Applicant must be sincere & responsible to work.
- Excellent Interpersonal and communication skill
- Hardworking and Passionate.
- Should have knowledge in Customer support/ client service, Relationship management, Airline ticket booking and reservation.
- The ability to work under pressure.
- Freshers are also encouraged to apply. Thank you
Location
Dhaka (Mirpur Section 11)
Salary Range
Negotiable
Other Benefits
Mobile bill, Performance bonus, Provident fund, Profit share
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2
Free Traning
Good and friendly working environment.
Target based Incentives,
Free coffee and light snacks.
Career growth opportunity
As per company policy.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 22, 2024
Company Information
Company Name:
Time Holidays Bangladesh
Address: Mirpur, Dhaka
Business: A Travel & Holiday Company Specialized in Worldwide Air Tickets, Hotels, Holiday Packages, Theme Park, Activities, Tours, Airport Transfer, and other travel-related products.
