Job Summary
Published On : Apr 23, 2024
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Age : 25 to 40 years
Location : Dhaka (Uttara Sector 3)
Gender : Male
Salary Range:
Negotiable
Application Deadline : May 15, 2024
Asst. Manager - Customer Support & Operation
Master Air Express Co.Ltd
No. of Vacancies
Not Specific
Job Description / Responsibility
- Conversant with rules and regulations of Airlines & Customs with Express Courier & Freight Forwarding Industry.
- Should have adequate knowledge and efficiency to communicate with local & foreign clients.
- Communicate with local and foreign Principal / Agent’s / Business Partners.
- Need to have good relationship with foreign agents, airlines and customers.
- Proficient in computer applications, e.g., Microsoft Excel, Word, etc.
- Receiving phone call of import & export query from customers.
- Handle complex and escalated customer service issues.
- You have to handle each & every client with care and sincerity.
- Ensure customer satisfaction and provide professional customer support.
- Identifying the service gaps and developing effective service process/ strategies.
- Any other assignment given by Management.
Educational Requirements
- Honors / BBA / Master’s Degree in any discipline.
Additional Job Requirements
- Age 25 to 40 years
- Proficient in English - Oral & Written.
Location
Dhaka (Uttara Sector 3)
Salary Range
Negotiable
Other Benefits
Mobile bill
Lunch Facilities
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 15, 2024
Company Information
Company Name:
Master Air Express Co.Ltd
Address: House #6, Road #9, Sector #3, Uttara, Dhaka-1230