Category : Call Center / Customer care
Job Summary
Published On : Apr 26, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : At least 5 years
Age : 25 to 50 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : May 10, 2025
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Customer Support Executive
DREAM WORLD INTERNATIONAL TOUR AND TRAVELS
View all jobs of this company
No. of Vacancies
Not Specific
Job Description / Responsibility
  • Making the Reservation of Air tickets, Hotels, Tours, Activities, Transfers, and other relevant services.
  • Attend customer calls, provide product information, send quotes, create invoice.
  • Communicate with customer by email, phone, Social Media, in person.
  • Must be able to maintain co-operative and close relationship with old clients and develop new customers through professional caliber.
  • Create a travel itinerary with flights & tour package items given.
  • Respond to client query via online & offline channels.
  • Keeping updated knowledge of the Airline's Promotional offers.
  • Provide up-to-date travel-related information to the customer.
  • Maintain high professional standards of communications, dealings with customers & suppliers
  • Have an active role in promoting the business through social media and other platforms
  • Submit daily work reports, on a regular basis.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Educational Requirements
Experience Requirements
  • At least 5 years
  • The applicants should have experience in the following business area(s):
  • Travel Agent

Additional Job Requirements
  • Age 25 to 50 years
  • Excellent knowledge in computer operation.
  • Applicant must be sincere & responsible to work.
  • Excellent Interpersonal and communication skill
  • Hardworking and Passionate.

Location
Dhaka
Salary Range
Negotiable
Other Benefits
Performance bonus Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : May 10, 2025
Company Information
Company Name: DREAM WORLD INTERNATIONAL TOUR AND TRAVELS
Address: Head Office:83/B , New circular Road, Mouchak Tower(11th Floor) Suite-1201 , malibag Mor ,Dhka-1217

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