Category : Security / Support Service
Job Summary
Published On : Mar 8, 2026
No. of Vacancies : 02
Job Type : Full Time
Job Level :
Experience : At least 3 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Mar 20, 2026
Assistant IT Support Engineer
Services and Solutions International Ltd. (SSIL)
No. of Vacancies
02
Job Description / Responsibility
  • We are seeking a technically proficient IT support Engineer to join our dynamic team. He will be the first point of contact for our staffs and consultants, providing technical and other administrative support. This role involves troubleshooting hardware and software issues, managing network security, and optimizing system performance and keep the HR data-base updated. The ideal candidate should have strong problem-solving skills, a proactive approach, and a commitment to delivering excellent IT support.
  • Provide first-line technical support to employees, troubleshooting hardware, software, and network-related issues.
  • Troubleshoot hardware, software, and operating system issues (Windows/macOS)
  • Install, configure, and maintain desktops, laptops, printers, and peripherals
  • Support email systems (e.g., Google Workspace / Outlook / Eudora)
  • Strong Knowledge in Microsoft Word, Excel, Power point
  • Good Knowledge in Adobe Photoshop, Illustrator
  • Monitor, maintain, and troubleshoot network infrastructure, including routers, switches, firewalls, Wi-Fi access points and attendance machine.
  • Ensure network security through firewalls and other security measures.
  • Respond to cybersecurity threats and work to mitigate vulnerabilities.
  • Conduct periodic IT audits to assess system performance and security.
  • System administration support for Outlook, Gmail, or any email domain.
  • Work closely with other IT team members to format the consultant CV according to the prescribed format and uploaded all CVs to the HR data-base.
  • Manage proper inventory of all office equipment’s.

Educational Requirements
  • Bachelor of Science (BSc) in Computer Science & Engineering
Experience Requirements
  • 3 to 5 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Computer Hardware/Network Companies, Consulting Firms, IT Enabled Service

Additional Job Requirements

Location
Dhaka
Salary Range
Negotiable
Other Benefits
Lunch Facilities: Partially Subsidize Salary Review: Yearly Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Mar 20, 2026
Company Information
Company Name: Services and Solutions International Ltd. (SSIL)
Address: House 359, Al Jamil Oasis, APT# A-1, A-3 & A 7, Road 4, Baitul Aman Housing Society, Adabor, Dhaka-1207

Business: Services and Solutions International limited (SSIL) is one of Bangladesh’s leading management consultancies, established in 1995, a reputed multidisciplinary consulting company and gained experiences in around 56 countries around the world. It utilizes inputs from a highly competent and qualified team of over 15,000 national and international enlisted professionals and more than 35 core employees. We work in sectors ranging from Economic Development, Primary and Higher Education, Agriculture and Food Security, Social Reforms, Healthcare and Nutrition, Technical Vocational Education and Training (TVET), Micro, Small and Medium Enterprises (MSME), Population, Public Sector Reform, Public Finance Management (PFM), Environment and Climate Change, Urban Resilience, Natural Resource Management (NRM), Governance, Trade, and Gender Mainstreaming, etc. Within our range of expertise, we aim for Technical Assistance (TA), Project Design, Project Performance Monitoring and Evaluation (PPME), Capacity Building, Institutional Development, Supervision and Project Management, Formulation and Feasibility Study, etc. SSIL provides excellent services which enables development practitioners and policy actors to strengthen evidence use and adaptive practice through rigorous and innovative qualitative and quantitative methods, digital technique, and learning that promotes utilization and accountability. SSIL goes for multi-disciplinary broad based approach that related to Economic, Social and Environmental Safeguards and our team works in various sectors to bring a variety of competences and expertise to the table. SSIL has gathered substantial experiences in implementation of projects for over 23 years, and has established a significant reputation for winning contracts financed, among others, by the WB, ADB, JICA, EU, GIZ, KfW, USAID, DFID, CIDA, SDC, SIDA, and DANIDA etc. It has also worked with many public-sector ministries and other clients in different countries. SSIL is an ISO 9001:2015 certified company and its core of business is the principle of sustainability by design, which is a leading value proposition for clients. The firm has developed an organization enabling clients to draw upon expertise across frontiers in South Asia, Southeast Asia, Central Asia, Europe and Africa. This reflects consultancy of high international standards utilizing SSIL’s multi–dimensional and cross–boundary approach and long–standing professionalism within the international consulting arena. SSIL ensures that all services provided will be of the highest professional quality and integrity. SSIL offers consultancy support across the entire project cycle, from project conception, planning, feasibility and design supervision, implementation and institutional/capacity building. SSIL is one of the leading development consultancy companies in Bangladesh and has completed over 230 projects for various donors. SSIL has a strong project management background in various sectors. The core competencies of assignments also include Project Preparation, Technical Assistance, Feasibility Assessment, Project Performance Monitoring and Evaluation (PPME), External Monitoring, Outcome Monitoring, Baseline and End Line Surveys, Research, Project Management, Impact Analysis, Project Final Evaluation and Assessments, Project Design, Capacity Development, Training, Building Community Resilience, Policy Analysis etc.

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