Job Summary
Published On : Mar 11, 2026
No. of Vacancies : 01
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Age : 30 to 50 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Apr 9, 2026
Deputy Manager - Hospital Operations (Dhaka)
Bangladesh Eye Hospital Ltd (Zigatola).
No. of Vacancies
01
Job Description / Responsibility
- Position Summary:
- The Deputy Manager – Hospital Operations will manage day-to-day activities at Bangladesh Eye Hospital Ltd., ensuring smooth hospital operations, quality patient services, effective staff management, and compliance with hospital policies.
- Key Responsibilities
- Operational Management
- Supervise and monitor daily hospital operations, ensuring smooth functioning of outpatient, inpatient, pharmacy, optics, investigation, and support services.
- Maintain high service quality standards by reducing patient waiting times and ensuring timely delivery of both medical and administrative services.
- Coordinate with clinical and non-clinical teams to streamline workflows across departments.
- Anticipate operational challenges and implement proactive solutions to ensure continuity of care.
- Patient Care & Service Excellence
- Ensure patients receive courteous, professional, and timely services at every touch-point.
- Address and resolve patient complaints and feedback with empathy and professionalism.
- Implement patient safety protocols and promote a patient-centric care environment.
- Administrative & Compliance Oversight
- Enforce compliance with hospital policies, SOPs, and healthcare regulations.
- Ensure accurate and timely maintenance of hospital records, registers, and MIS reports.
- Support internal and external audits, inspections, and accreditation processes.
- Staff Management & Development
- Prepare and manage staff duty rosters to ensure adequate coverage across shifts.
- Supervise, guide, and evaluate the performance of operational and administrative staff.
- Conduct training, mentoring, and professional development sessions to enhance staff capability.
- Foster a culture of teamwork, accountability, and professional discipline.
- Financial & Resource Management
- Monitor branch revenue, cost control measures, and overall financial performance.
- Optimize utilization of hospital resources, including manpower, equipment, and supplies.
- Coordinate with procurement and inventory teams to ensure continuous availability of medicines, consumables, and critical supplies.
- Supply Chain, Logistics & Procurement Oversight
- Supervise end-to-end hospital supply chain operations, ensuring timely procurement and distribution of medical and non-medical supplies.
- Oversee logistics management, including vendor coordination, stock movement, and delivery efficiency.
- Manage procurement processes to ensure cost-effectiveness, quality, and timely availability of critical materials and equipment.
- Supervise the optics (spectacles) shop and medicine shop, ensuring adequate stock levels, compliance with quality standards, and smooth customer service.
- Implement inventory control systems to minimize shortages, wastage, and pilferage.
- Reporting & Communication
- Prepare and present periodic operational reports to the Management.
- Highlight operational achievements, challenges, and areas for improvement.
- Act as a communication bridge between hospital management, staff, and patients.
- Strategic & Business Support
- Support the implementation of hospital growth strategies, patient engagement, and community outreach initiatives.
- Contribute to decision-making on introduction of new services, and process improvements.
- Recommend ideas to improve efficiency, cost-effectiveness, and patient satisfaction.
Educational Requirements
- Master of Business Administration (MBA)
- Post Graduate Diploma (PGD)
Experience Requirements
- 5 to 7 years
- The applicants should have experience in the following business area(s): Hospital
Additional Job Requirements
- Age 30 to 50 years
- The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Clinic
- 5–7 years of relevant experience in hospital/healthcare operations.
- At least 2 years in a supervisory or managerial role.
- Experience in staff management and patient service preferred.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Salary Review: Yearly
Festival Bonus: 2
Other benefits as per company policy
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Apr 9, 2026
Company Information
Company Name:
Bangladesh Eye Hospital Ltd (Zigatola).
Address: 21/3,Zigatola,Dhanmondi,Dhaka.
