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Category : Travel / Tourism / Hotel

Job Summary

Published On : Mar 14, 2026
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 22 to 27 years
Location : Gazipur
Gender : Female
Salary Range:
Negotiable
Application Deadline : Apr 10, 2026

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Front Office - GRO

Chuti Resort (A Concern of Chuti Group)

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Job Description / Responsibility

Guest Welcome & Support: Greet guests upon arrival, manage check-in/check-out, and provide information about amenities, local and venues.
Guest Service: Greet and assist guests with check-in and check-out procedures, including verifying reservations, collecting payments, and issuing room keys. ·
Communication: Answer phone calls, respond to guest inquiries, and provide information about the property and local attractions.
Reservation Management: Book and confirm reservations, ensuring accuracy and attention to detail.
Problem Solving: Handle guest complaints and concerns professionally and promptly, finding the best possible resolution.
Administrative Tasks: Maintain records of guest interactions, manage guest folios, and complete daily reports.
Cash Handling: Process payments, manage cash transactions, and balance cash drawers.
Complaint Resolution: Promptly address guest grievances and ensure a satisfactory resolution to maintain positive reviews.
Service Excellence: Anticipate needs, build rapport, and handle VIPs with personalized service

Educational Requirements

Bachelor of Arts (BA) in Hospitality Management
Professional Certificate in Front Office
Professional Certificate in Hotel Guest Relations Course
Hotel Guest Relations and Customer Service Certificate

Experience Requirements

1 to 2 years
The applicants should have experience in the following business area(s): Hotel, Resort
Freshers are also encouraged to apply.

Additional Job Requirements

Age 22 to 27 years
Only Female
Job Location : Gazipur & Purbachal (Resort)

Location

Gazipur

Salary Range

Negotiable

Other Benefits

Lunch Facilities: Partially Subsidize Salary Review: Yearly Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 10, 2026

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