Job Summary
Published On : Mar 16, 2026
No. of Vacancies : 02
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 20 to 35 years
Location : Dhaka (Mohammadpur)
Gender : Female
Salary Range:
Tk. 12000 - 15000
Application Deadline : Apr 4, 2026
Call Center/Telesales Executive
Automas Technologies
No. of Vacancies
02
Job Description / Responsibility
- Handle inbound and outbound customer queries via phone, email, and chat.
- Promote products/services clearly and professionally
- Understand customer needs and suggest suitable solutions
- Handle customer queries via phone, email, chat, and Facebook Messenger.
- Generate and qualify sales leads
- Provide technical and non-technical support related to our products and services.
- Maintain customer records, update CRM systems, and track support tickets.
- Follow up with interested customers to close sales
- Coordinate with the technical team to resolve customer issues efficiently.
- Ensure high levels of customer satisfaction through prompt and professional communication.
- Assist in troubleshooting VoIP, CRM, Bulk SMS and call center solutions.
- Generate reports on customer feedback and support activities.
- Collect potential leads from Facebook Page, LinkedIn, and Google, and make cold calls to introduce our s
Educational Requirements
- Bachelor of Science (BSc)
- Diploma in Engineering
- Bachelor of Business Administration (BBA)
- Bachelor of Arts (BA)
Experience Requirements
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service
- Freshers are also encouraged to apply.
Additional Job Requirements
- Age 20 to 35 years
- Only Female
- 1-2 years of experience in customer support or a relevant field.
- Female candidates are preferable.
- Strong communication skills in both Bangla and English.
- Basic understanding of VoIP, Bulk SMS Service, call center solutions, or CRM systems is a plus.
- Proficiency in using MS Office and CRM software.
- Ability to multitask and work in a fast-paced environment.
Location
Dhaka (Mohammadpur)
Salary Range
Tk. 12000 - 15000
Other Benefits
T/A,Mobile bill,Tour allowance,Performance bonus,Gratuity,Over time allowance
Salary Review: Yearly
Festival Bonus: 2
Competitive salary based on experience.
Performance-based incentives.
Opportunity for career growth in the IT & Telecom industry.
Friendly and professional work environment.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Apr 4, 2026
Company Information
Company Name:
Automas Technologies
Address: MH HERITAGE (Level-1), House-132 Flat - B1, Road-6, Mohammadia Housing Society, Mohammadpur, Dhaka -1207
Web:
https://www.automas.com.bd/
Business: Automas Technologies is a leading provider of, SMS & Voice marketing, VAS, IP-PABX, IP Telephony and IoT solutions We specialize in delivering cutting-edge technology to streamline processes, enhance security, and improve efficiency for homeowners, businesses, and organizations alike.
