Job Summary
Published On : Mar 16, 2026
Job Type :
Full Time
Job Level :
Age : At most 30 years
Location : Dhaka (Mohakhali)
Salary Range:
Tk. 18000 - 20000
Application Deadline : Apr 14, 2026
Officer, Customer Service
E-Zone HRM Limited
Job Description / Responsibility
- We’re Hiring Fresh Talent! Join a reputed MFS organization as "Officer, Customer Service" and kick-start your career in a dynamic work environment.
- Job Nature: Desk Job under Customer Service Division
- Openings: Undefined
- Location: Mohakhali, Dhaka
- Working Days & Hours: Rotational Shifts or Roster Duty (6 Days/Week)
- Morning: 7:00 AM - 3:00 PM (Male & Female)
- Evening: 3:00 PM - 11:00 PM (Male & Female)
- Night: 11:00 PM - 7:00 AM (Male)
- [Transportation services will be provided for Morning & Evening Shifts]
- Core Responsibilities:
- Provide outstanding customer service by addressing inquiries and concerns promptly.
- Resolve customer complaints efficiently, offering viable solutions.
- Maintain and update the call center database with accurate information.
- Assist clients with questions about various products and services, aiming to resolve any issues.
- Engage potential customers by providing detailed information on products and services.
Educational Requirements
- Bachelor/Honors
- Minimum Bachelor’s degree in any discipline
Additional Job Requirements
- Age At most 30 years
- No prior experience is required; fresh graduates are highly encouraged to apply
- Excellent communication skills
- Strong team player with proficiency in MS Word and MS Excel
- Ability to perform under time constraints
Location
Dhaka (Mohakhali)
Salary Range
Tk. 18000 - 20000
Other Benefits
Salary Range: BDT 18,000/- to 20,000/-
Salary Increment: Annually
Festival Bonus: Two (2) per year (Subject to eligibility)
Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked
Government Holiday Work Compensation: BDT 2,000 for each day worked
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Apr 14, 2026
Company Information
Company Name:
E-Zone HRM Limited
Address: Planners Tower (10th Floor) 13/A, Bir Uttam C.R. Dutta Road (Sonargaon Road) Dhaka-1000, Bangladesh