Category : Call Center / Customer care
Job Summary
Published On : Mar 16, 2026
Job Type : Full Time
Job Level :
Age : At most 30 years
Location : Dhaka (Mohakhali)
Salary Range:
Tk. 18000 - 20000
Application Deadline : Apr 14, 2026
Officer, Customer Service
E-Zone HRM Limited
Job Description / Responsibility
  • We’re Hiring Fresh Talent! Join a reputed MFS organization as "Officer, Customer Service" and kick-start your career in a dynamic work environment.
  • Job Nature: Desk Job under Customer Service Division
  • Openings: Undefined
  • Location: Mohakhali, Dhaka
  • Working Days & Hours: Rotational Shifts or Roster Duty (6 Days/Week)
  • Morning: 7:00 AM - 3:00 PM (Male & Female)
  • Evening: 3:00 PM - 11:00 PM (Male & Female)
  • Night: 11:00 PM - 7:00 AM (Male)
  • [Transportation services will be provided for Morning & Evening Shifts]
  • Core Responsibilities:
  • Provide outstanding customer service by addressing inquiries and concerns promptly.
  • Resolve customer complaints efficiently, offering viable solutions.
  • Maintain and update the call center database with accurate information.
  • Assist clients with questions about various products and services, aiming to resolve any issues.
  • Engage potential customers by providing detailed information on products and services.

Educational Requirements
  • Bachelor/Honors
  • Minimum Bachelor’s degree in any discipline
Additional Job Requirements
  • Age At most 30 years
  • No prior experience is required; fresh graduates are highly encouraged to apply
  • Excellent communication skills
  • Strong team player with proficiency in MS Word and MS Excel
  • Ability to perform under time constraints

Location
Dhaka (Mohakhali)
Salary Range
Tk. 18000 - 20000
Other Benefits
Salary Range: BDT 18,000/- to 20,000/- Salary Increment: Annually Festival Bonus: Two (2) per year (Subject to eligibility) Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked Government Holiday Work Compensation: BDT 2,000 for each day worked
Job Source
Bdjobs.com.bd Online Job Posting

or

Send your CV to jobs.outsource2@e-zonebd.com or Click here to Email CV from MY BDJOBS.com.bd account.

Applicant must enclose his/her Photograph with CV.

Application Deadline : Apr 14, 2026
Company Information
Company Name: E-Zone HRM Limited
Address: Planners Tower (10th Floor) 13/A, Bir Uttam C.R. Dutta Road (Sonargaon Road) Dhaka-1000, Bangladesh


for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )