Application Deadline : Mar 31, 2026

Company Name: Holidayzer BD Ltd
Address: Vowakhali, Narail.
Web: https://www.holidayzer.com/
Business: Holidayzer BD Limited is a dynamic hospitality support and property management company specializing in short-term rentals, guest communication, and digital operations. As part of the global Holidayzer Group, our Bangladesh office plays a vital role in delivering 24/7 guest support services for hotels, serviced apartments, and vacation rentals across Europe, Asia, and the Middle East. We provide end-to-end solutions that ensure guests enjoy smooth, stress-free stays while property owners and partners maximize occupancy, revenue, and guest satisfaction. ? Our Core Services • Guest Support Operations: Handling guest inquiries before, during, and after their stay via Airbnb, Booking.com, Expedia, WhatsApp, and Email. • Reservation Management: Coordinating check-ins, check-outs, key handovers, and booking extensions. • Issue Resolution: Providing empathetic, structured communication for any guest concerns (Wi-Fi, amenities, maintenance). • Upselling & Retention: Promoting extended stays, upgrades, and additional services to increase revenue. • Quality Assurance: Maintaining a 90%+ response rate, fast communication time, and consistent 5-star guest experiences. ?? Our Strengths • A trained, multicultural team with expertise in hospitality, customer support, and BPO operations. • Proven experience in managing a large portfolio of properties across international markets. • Standardized SOPs, training programs, and co-pilot AI support tools to maintain efficiency and professionalism. • Commitment to service excellence, empathy, and long-term client success. ?? Holidayzer BD Limited is more than a service provider — we are a strategic partner in global hospitality, combining human touch with technology to deliver world-class guest experiences.