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Category : Call Center / Customer care

Job Summary

Published On : Jun 8, 2026
No. of Vacancies : 15
Job Type : Full Time
Job Level :
Age : 22 to 28 years
Location : Dhaka (Dhanmondi)
Gender : Male
Salary Range:
Tk. 13000 - 15000
Application Deadline : Jul 5, 2026

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Customer Service Executive

Steadfast Courier

View all jobs of this company

No. of Vacancies

Job Description / Responsibility

Handle large volumes of high-pressure inbound customer calls
Provide instant and effective on-call solutions
Record customer complaints and issues clearly and accurately in the system
Maintain a polite, empathetic, and customer-centric attitude during every interaction
Maintain confidentiality of customer information and strictly follow company SOPs
Work effectively under pressure to meet operational requirements
Achieve daily performance targets and maintain call quality standards

Educational Requirements

Bachelor/Honors
Running as an undergraduate or graduate student (any discipline)

Additional Job Requirements

Age 22 to 28 years
Only Male
Excellent communication skills in both Bangla and English (speaking and writing)
Strong listening skills with the ability to understand and address customer needs
Ability to remain calm, confident, and solution-focused during high-pressure situations
Positive attitude with a strong willingness to learn and adapt
Good typing speed and basic computer proficiency (MS Office, Google Workspace)
Ability to work in rotational shifts and weekends during peak operational hours
Previous experience in customer service, call center, courier, or food delivery sector is an added advantage, but freshers are also welcome

Location

Dhaka (Dhanmondi)

Salary Range

Tk. 13000 - 15000

Other Benefits

Performance bonus Salary Review: Yearly Festival Bonus: 2 14 days of paid annual leave (after probation period) Daily snacks provided at the office Strong career growth opportunities in a fast-paced and dynamic work environment Flexible working hours with a shifting duty structure

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 5, 2026

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