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Category : Call Center / Customer care

Job Summary

Published On : Jun 8, 2026
Job Type : Full Time
Job Level :
Age : At most 30 years
Location : Dhaka (Mohakhali)
Salary Range:
Tk. 18000 - 20000
Application Deadline : Jul 4, 2026

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Officer, Customer Service

E-Zone HRM Limited

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Job Description / Responsibility

Start your professional journey with a reputed MFS (Mobile Financial Services) organization as an "Officer, Customer Support" in a fast-paced and dynamic work environment.
Job Nature: Desk Job under Customer Service Division
Openings: Undefined
Location: Mohakhali, Dhaka
Working Schedule: Rotational shifts / roster duty (6 days a week)
Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male only)
[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]
[Transportation services will be provided for Morning & Evening Shifts]
Core Responsibilities:
Provide outstanding customer service by addressing inquiries and concerns promptly.
Resolve customer complaints efficiently, offering viable solutions.
Maintain and update the call center database with accurate information.
Assist clients with questions about various products and services, aiming to resolve any issues.
Engage potential customers by providing detailed information on products and services.

Educational Requirements

Bachelor/Honors

Additional Job Requirements

Age At most 30 years
No prior experience is required; fresh graduates are highly encouraged to apply
Excellent communication skills
Strong team player with proficiency in MS Word and MS Excel
Ability to perform under time constraints

Location

Dhaka (Mohakhali)

Salary Range

Tk. 18000 - 20000

Other Benefits

Salary Range: BDT 18,000/- to 20,000/- Salary Increment: Annually Festival Bonus: Two (2) per year (Subject to eligibility) Festival Holiday Work Compensation: Three (3) times the daily salary for each day worked Government Holiday Work Compensation: BDT 2,000 for each day worked

Job Source

Bdjobs.com.bd Online Job Posting

Send your CV to jobs.outsource2@e-zonebd.com or Click here to Email CV from MY BDJOBS.com.bd account.

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 4, 2026

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