Job Summary
Published On : Jun 8, 2026
No. of Vacancies : 05
Job Type :
Full Time
Job Level :
Location : Anywhere in Bangladesh
Salary Range:
Tk. 18000 - 20000
Application Deadline : Jul 6, 2026
Pharmacy Operations & E-commerce Executive
Nexdecade Technology (Pvt.) Ltd
No. of Vacancies
05
Job Description / Responsibility
- Job Summary
- We are seeking a dynamic and detail-oriented Pharmacy Operations & E-commerce Executive with a strong pharmacy-related educational background and practical experience in retail pharmacy operations. The ideal candidate will have hands-on experience in medication dispensing, patient interaction, and inventory control, along with exposure to sales operations, e-commerce platforms, or call center management. This role bridges clinical pharmacy practice with digital healthcare service delivery.
- Key Responsibilities
- Pharmacy Operations
- Ensure accurate dispensing of medications in compliance with national regulatory standards and prescription validity guidelines.
- Provide patient counseling on medication usage, dosage, side effects, and adherence.
- Maintain proper storage, labeling, and stock management of pharmaceutical products.
- Monitor expiry, batch tracking, and Pharmacovigilance reporting where applicable.
- E-commerce & Order Management
- Handle online medicine orders through digital platforms and ensure timely processing and delivery.
- Verify prescriptions digitally before order confirmation.
- Coordinate with logistics and supply chain teams to ensure seamless order fulfillment.
- Maintain digital records of transactions and customer interactions.
- Call Center & Customer Support
- Manage inbound and outbound calls related to medicine orders, health queries, and service support.
- Provide professional consultation support within the scope of pharmacy practice.
- Address customer complaints and ensure high satisfaction levels.
- Sales & Business Operations
- Support pharmacy sales targets through effective communication and service delivery.
- Upsell OTC products responsibly based on patient needs.
- Analyze sales trends and contribute to business growth strategies.
- Compliance & Quality Assurance
- Ensure adherence to national drug regulatory authority guidelines (e.g., DGDA compliance).
- Maintain confidentiality of patient data and ensure ethical practices.
- Support SOP implementation and quality improvement initiatives.
- Shift Timing:
- Morning Shift: 8 am - 3 pm
- Evening Shift: 3 pm - 10 pm
- Night Shift: 10 pm - 8 am
Educational Requirements
- Bachelor of Pharmacy (B.Pharm)
- Bachelor’s degree/Diploma in Pharmacy (B.Pharm / D.Pharm or equivalent).
- Strong understanding of pharmacology, prescription handling, and OTC medications.
- Educational qualifications may be relaxed for those experienced in pharmaceutical product sales
Additional Job Requirements
- Preferred Experience
- Hands-on experience working in a retail or hospital pharmacy.
- Experience in sales operations, e-commerce platforms, or call center environments.
- Familiarity with EMR systems, digital prescriptions, or telehealth platforms is a strong advantage.
- Key Skills & Competencies
- Strong communication and patient counseling skills.
- Digital literacy and ability to operate e-commerce systems.
- Attention to detail and regulatory compliance awareness.
- Customer-centric approach with problem-solving ability.
- Ability to work in a fast-paced, multidisciplinary environment.
Location
Anywhere in Bangladesh
Salary Range
Tk. 18000 - 20000
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 6, 2026
Company Information
Company Name:
Nexdecade Technology (Pvt.) Ltd
Address: 69/1, Bir Uttam Qazi Nuruzzaman Road (Green Road) Chandrashila Suvastu Tower, Level-3, Panthapath, Dhaka, Bangladesh.
Business: Nexdecade Technology (Pvt.) Ltd. is leading value added service provider in Bangladesh. We have been working with all mobile telecom operators for more than 12 years with different services. Currently we are managing more than 1.5 million customers, we are the pioneer in development for OTT / IPTV / IOT platform in Bangladesh. We got 172 employees, Member of Basis and licensed operator from BTRC”
