Job Summary
Published On : Jun 29, 2026
No. of Vacancies : 02
Job Type :
Full Time
Job Level :
Experience : At least 7 years
Age : 30 to 40 years
Location : Dhaka (GULSHAN 1)
Gender : Male
Salary Range:
Tk. 40000 - 50000
Application Deadline : Jul 17, 2026
Asst. Manager - Customer service (Real Estate)
Besthome Properties Ltd
No. of Vacancies
02
Job Description / Responsibility
- Besthome Properties Ltd., a leading and fast-growing real estate company, is looking for a dynamic, customer-focused, and result-oriented professional for the position of Assistant Manager – Customer Service. Applicants with proven experience in Customer Service functions from Bangladesh's leading real estate companies will be given priority during the selection process.
- Job Description:
- Maintain client database in ERP.
- Maintain communication schedule over the phone and email, prioritize tasks, attend meetings, prepare action plans, and review progress.
- Demonstrate professionalism, manners, and excellent customer service skills in both after-sales services and facility management services.
- Creating a strong client base relationship for potential business opportunities.
- Coordinate internal modification work and handle related settlements.
- Manage materials selection and prepare demands/refunds costing for clients and landowners.
- Project visits with customers as and when required.
- Stay updated on market trends and resolve customer issues promptly.
- Coordinate with other departments related to customer issues.
- Prepare all costings, formats and handover-related documents.
- Maintain long-term relationships by providing after-handover services to our valued clients & create references.
Educational Requirements
- Bachelor of Science (BSc) in Civil Engineering
Experience Requirements
- 7 to 12 years
- The applicants should have experience in the following business area(s): Real Estate, Developer, Real Estate Startup
Additional Job Requirements
- Age 30 to 40 years
- Only Male
- Excellent communication and interpersonal skills in both Bangla and English.
- Strong customer handling, negotiation, and problem-solving abilities.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint) and email correspondence.
- Experience in CRM software and customer database management will be an added advantage.
- Ability to handle customer complaints professionally and ensure timely resolution.
- Capable of coordinating with Sales, Accounts, Legal, Engineering, and Project teams.Good understanding of real estate booking, payment schedules, handover processes, and customer documentation.
- Smart, presentable, positive attitude, and customer-focused mindset.
- Candidates from leading real estate companies will receive preference.
Location
Dhaka (GULSHAN 1)
Salary Range
Tk. 40000 - 50000
Other Benefits
Mobile bill,Performance bonus
Lunch Facilities: Full Subsidize
Salary Review: Yearly
Festival Bonus: 2
Standard work environment
100% bonus of Gross Salary
Earn Leave encashment
Incentive Bouns
Career growth
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 17, 2026
Company Information
Company Name:
Besthome Properties Ltd
Address: Orin Tower (Level 5), House-23, Road-113/A, Gulshan-2, Dhaka 1212, Bangladesh.
