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Category : Data Entry / Operator / BPO

Job Summary

Published On : Jun 30, 2026
No. of Vacancies : 01
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 24 to 30 years
Location : Dhaka (Uttara Sector 3)
Gender : Male
Salary Range:
Tk. 35000 - 45000
Application Deadline : Jul 29, 2026

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Dispatch Team Lead - Operations (US-Based Company)

Solution pro limited

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No. of Vacancies

Job Description / Responsibility

Solution Pro is a US-registered BPO company providing logistics and operations support for a US-based organization. We are looking for an analytical and proactive Dispatch Team Lead to build, manage, and optimize our operations team.
This is a leadership position where you will oversee daily operations, develop efficient workflows, manage team performance, and ensure exceptional service quality. Full training will be provided to help you understand our systems and processes.
Key Responsibilities:
Lead and supervise the operations team on a daily basis.
Develop, improve, and maintain SOPs and workflow documentation.
Plan and manage fair rotating day/night shift schedules.
Monitor KPIs, productivity, and operational performance.
Identify process improvements and implement efficient solutions.
Ensure quality control and resolve operational issues before they reach clients.
Train, mentor, and coach team members.
Utilize AI tools, Excel, and operational software for reporting and decision-making.
Coordinate with the US operations team and communicate professionally.
Maintain accurate documentation and operational reports.

Educational Requirements

Bachelor in Engineering (BEngg) in Industrial and Production Engineering (IPE)

Experience Requirements

1 to 2 years
The applicants should have experience in the following business area(s): Artificial Intelligence (AI) Startup, Supply Chain, Technical Infrastructure
Freshers are also encouraged to apply.

Additional Job Requirements

Age 24 to 30 years
Only Male
Candidates with exceptional analytical skills and relevant experience may be considered regardless of academic background.
Excellent written and spoken English.
Strong leadership and team management skills.
Excellent analytical and problem-solving abilities.
Advanced Microsoft Excel skills.
Comfortable using AI tools and modern business software.
Ability to create and improve operational workflows.
Strong organizational and time management skills.
Ability to work under pressure and meet deadlines.
Comfortable working rotating US shifts.
Detail-oriented with excellent decision-making ability.
Experience in logistics, operations, BPO, or dispatch will be an advantage.

Location

Dhaka (Uttara Sector 3)

Salary Range

Tk. 35000 - 45000

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 29, 2026

Company Information

Company Name: Solution pro limited
Address: 13th floor at Green Reflection, Road#15, House#33, sector-3, Robindro Soroni road, Uttara, Dhaka- 1230, Dhaka, Bangladesh, 1230
Web: https://espsolutiongroup.com/
Business: **Solution Pro Limited** is a leading Business Process Outsourcing (BPO) and Business Support Services company providing comprehensive solutions to businesses worldwide. Our services include Accounting & Bookkeeping, Payroll Processing, Data Management, Back-Office Support, Website Development, Website Management, Photo Retouching & Image Editing, Truck Dispatching Services, Lead Generation, and Administrative Support. We help businesses streamline operations, improve efficiency, strengthen their online presence, and reduce operational costs through skilled professionals, modern technology, and industry best practices. Our website development and management team delivers responsive, user-friendly, and SEO-optimized websites, while our image editing division supports real estate photographers, e-commerce brands, and creative agencies with high-quality retouching services. Our dispatching team assists trucking companies and owner-operators with load planning, route coordination, and operational support. At Solution Pro Limited, we are committed to delivering accurate, reliable, and scalable solutions tailored to each client's needs. Through innovation, professionalism, and a customer-first approach, we strive to become a trusted outsourcing and technology partner for businesses across multiple industries.

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