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Category : Call Center / Customer care

Job Summary

Published On : Jul 1, 2026
Job Type : Full Time
Job Level :
Experience : At least 2 years
Age : At least 25 years
Location : Dhaka (Gulshan)
Salary Range:
Negotiable
Application Deadline : Jul 14, 2026

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Customer Relationship Executive, Call Center

building technology & ideas ltd.

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Job Description / Responsibility

Daily outbound call handling in a courteous, professional, and timely manner.
Achieve assigned call quality, lead generation,
Introduce real estate products and respond to inquiries regarding residential and commercial real estate projects.
Maintain regular follow-up with prospective clients to nurture relationships and encourage conversions.
After creating the potential lead, enter the potential leads into the CRM/lead management software.
Generate and qualify sales leads by engaging with potential clients and understanding their requirements.
Manage customer information and interaction records accurately in the CRM system.

Educational Requirements

Bachelor of Business Administration (BBA)
Master of Business Administration (MBA)
BBA/MBA preferably in Marketing from a reputed university.

Experience Requirements

2 to 3 years
The applicants should have experience in the following business area(s): Agro based firms (incl. Agro Processing/Seed/GM)

Additional Job Requirements

Age At least 25 years
2–3 years of relevant experience in real estate, automobile, and banking industry will be given preference.
Strong communication and interpersonal skills with the ability to handle customer queries effectively.
Computer literacy mandatory (Word & Excel)·
Eloquent & punctual.
Hard Working & Neutral Mentality.

Location

Dhaka (Gulshan)

Salary Range

Negotiable

Other Benefits

Pick & Drop facility Salary Review: Yearly based on performance Festival Bonus: 2(Yearly) Earn leave encashment Gratuity Scheme Lunch & Mobile allowance Welfare Fund

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 14, 2026

Company Information

Company Name: building technology & ideas ltd.
Address: Celebration Point, Road: 113/A, Plot: 3 & 5, Gulshan, Dhaka 1212

Business: bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of buildings".

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