Job Summary
Published On : Jul 1, 2026
No. of Vacancies : 05
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : 25 to 30 years
Location : Dhaka (Banani)
Salary Range:
Tk. 18000 - 25000
Application Deadline : Jul 21, 2026
Call Center Executive
Chuti Cox's Bazar Limited
No. of Vacancies
05
Job Description / Responsibility
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
- Politely approach customers and visitors to request feedback.
- Call clients and customers to inform them about the company’s new products, services and policies.
- Collaborate with other call center professionals to improve customer service.
- Conduct brief customer satisfaction surveys and review collection activities.
- Encourage customers to share honest opinions about their experience.
- Ensure all collected information is complete and properly documented.
- Maintain a positive and professional attitude while interacting with customers.
- Submit daily feedback reports to the Head of Department.
- Follow company guidelines regarding customer interaction and data privacy.
- Maintain detailed records of customer interactions in the CRM or company database.
- Meet daily, weekly, and monthly call and performance targets.
- Ensure customer satisfaction and maintain a positive company image.
- Follow company policies regarding customer communication, confidentiality, and data privacy.
- Perform any other duties assigned by the line manager or management.
Educational Requirements
- Bachelor/Honors
- Bachelor’s/Honors degree in any discipline with a strong academic background.
Experience Requirements
- At most 2 years
- The applicants should have experience in the following business area(s): Group of Companies, Healthcare/Lifestyle product, Real Estate, Resort
Additional Job Requirements
- Age 25 to 30 years
- Excellent communication skills in Bangla and English.
- Strong customer service and interpersonal skills.
- Ability to handle customers professionally and tactfully.
- Good listening, problem-solving, and reporting skills.
- Proficiency in MS Office applications and CRM software will be an advantage.
- Ability to work under pressure and meet assigned targets.
- Ability to work on a Roster Duty.
- Key Performance Indicators (KPIs)
- Number of customer reviews and feedback collected.
- Quality and completeness of customer feedback records.
- Customer engagement and professionalism.
- Accuracy of data collection and documentation.
- Timely submission of daily and monthly reports.
- Customer satisfaction and service quality standards.
Location
Dhaka (Banani)
Salary Range
Tk. 18000 - 25000
Other Benefits
T/A,Mobile bill
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 21, 2026
Company Information
Company Name:
Chuti Cox's Bazar Limited
Address: Plot: 21, Road: 28, Banani Model Town, Block: K, Banani, Dhaka-1213
Web:
https://chuticoxsbazar.com/
Business: CHUTI Hotel and Resort began its journey on 12.12.2012 with the launch of CHUTI Resort in Shukondi, Gazipur, followed by its expansion to Purbachal, Dhaka, offering signature design and a nature-inspired experience. Known for its clean environment and exceptional service, CHUTI creates memorable mom
