Job Summary
Published On : Jul 1, 2026
No. of Vacancies : 05
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : At most 35 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jul 29, 2026
Telemarketing - Customer Support Executive
Glossy glow
No. of Vacancies
05
Job Description / Responsibility
- Job Context
- Glossy Glow is a rapidly growing beauty, skincare, cosmetics, and personal care e-commerce brand in Bangladesh. We are seeking enthusiastic, customer-focused, and target-driven Telemarketing Executives to strengthen our sales and customer engagement team.
- Key Responsibilities
- Contact prospective and existing customers via phone calls, WhatsApp, Messenger, and other communication channels.
- Follow up on website inquiries, social media leads, and customer requests.
- Confirm customer orders and ensure accurate order processing.
- Recover abandoned carts and convert potential customers into buyers.
- Upsell and cross-sell products to maximize revenue opportunities.
- Build and maintain long-term customer relationships.
- Handle customer concerns, complaints, and product-related inquiries professionally.
- Coordinate with Sales, Customer Support, Warehouse, and Delivery teams to ensure smooth customer service.
- Maintain accurate customer records and update CRM systems.
Educational Requirements
- Higher Secondary
- Bachelor/Honors
- HSC, Bachelor`s Degree, or equivalent qualification.
- Candidates from Business Administration, Marketing, Management, or related disciplines will be preferred.
Experience Requirements
- At least 2 years
- The applicants should have experience in the following business area(s): Advertising Agency, Call Center, Cosmetics/Toiletries/Personal Care, E-commerce, E-commerce Startup, Software Company, Telecommunication
- Freshers are also encouraged to apply.
Additional Job Requirements
- Age At most 35 years
- Minimum 2 years of experience in Telemarketing, Telesales, Customer Service, Call Center, Customer Support, or Sales.
- Experience in E-commerce, Beauty, Fashion, Lifestyle, FMCG, or Consumer Brands will be highly preferred.
- Fresh graduates with excellent communication and sales potential are encouraged to apply.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Performance bonus,Mobile bill
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 29, 2026
Company Information
Company Name:
Glossy glow
Address: Plot 39,41 Shonargaon janapath, sector 13, uttara, dhaka
Web:
https://glossyglowbd.com/
Business: Glossy Glow is a fast-growing beauty and lifestyle e-commerce brand in Bangladesh, offering authentic skincare, cosmetics, personal care, fragrance, and beauty products. Our mission is to become one of the leading beauty brands in Bangladesh by combining exceptional products, engaging content, and outstanding customer experience.
