Job Summary
Published On : Jul 1, 2026
No. of Vacancies : 15
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 18 to 40 years
Location : Dhaka (Uttara)
Salary Range:
Negotiable
Application Deadline : Jul 17, 2026
International Customer Support Specialist
Rise Up Labs
No. of Vacancies
15
Job Description / Responsibility
- Job Context:
- We are looking for professional and customer-focused Inbound Sales Agents to handle incoming sales enquiries on behalf of a UK-based retail business. The primary responsibility of this role is to answer inbound calls, engage potential customers, provide product information, identify sales opportunities, and convert enquiries into orders while delivering an exceptional customer experience.
- Agents will serve as an extension of the client's internal sales team, ensuring all calls are handled efficiently, professionally, and in accordance with the client's sales processes and service standards.
- Key Responsibilities:
- Inbound Sales & Customer Engagement
- Answer inbound sales calls promptly and professionally.
- Engage with customers to understand their requirements and recommend suitable products or solutions.
- Handle product enquiries, pricing questions, availability checks, and order-related discussions.
- Guide customers through the purchasing process and maximize conversion opportunities.
- Upsell and cross-sell relevant products where appropriate.
- Build rapport with customers and maintain a positive brand experience.
Educational Requirements
Experience Requirements
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center
- Freshers are also encouraged to apply.
Additional Job Requirements
- Age 18 to 40 years
- Qualifications & Requirements
- Experience
- Minimum 2 years of experience in inbound sales, customer service, call center operations, or telesales.
- Experience handling UK, US, Australian, or other international customers is preferred.
- Previous experience in retail, e-commerce, or order processing environments is an advantage.
- Communication Skills
- Excellent spoken and written English.
- Neutral and clear telephone communication skills.
- Strong listening and objection-handling abilities.
- Ability to build trust and rapport quickly over the phone.
- Technical Skills
- Comfortable using CRM systems, order management platforms, and web-based applications.
- Proficient in Microsoft Office and Google Workspace.
- Ability to accurately document customer interactions while managing live calls.
- Professional Attributes
- Strong sales mindset with a customer-first approach.
- Goal-oriented and motivated by performance metrics.
- Reliable, punctual, and able to work independently.
- Strong attention to detail and organizational skills.
- Ability to remain calm and professional during busy periods.
Location
Dhaka (Uttara)
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 17, 2026
Company Information
Company Name:
Rise Up Labs
Address: Floor-B6-B7, Plot-35, Sonargaon Janapath Road, Sector-07, Uttara, Dhaka-1230, Bangladesh
