Job Summary
Published On : Jul 2, 2026
No. of Vacancies : 01
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 25 to 35 years
Location : Sylhet
Salary Range:
Tk. 20000 - 30000
Application Deadline : Jul 15, 2026
Case Manager
Future Edge Education and Consultancy
No. of Vacancies
01
Job Description / Responsibility
- Student Case Management
- Manage complete student applications from initial intake through to university enrollment.
- Maintain accurate and detailed case files, including visa and admission documentation.
- Track application progress and ensure timely submission of all required documents.
- Follow up with students to collect missing documents and meet important deadlines.
- Client Communication & Support
- Conduct initial consultations to understand students’ academic goals and needs.
- Provide regular updates to students and parents throughout the application process.
- Respond to student queries promptly, professionally, and effectively.
- Build and maintain strong, trust-based relationships with students and families.
- University & Documentation Coordination
- Act as a liaison between students, universities, and visa authorities.
- Prepare and organize Pre-CAS and Post-CAS documentation accurately.
- Arrange mock interviews and provide interview coaching for students.
- Monitor Pre-CAS deadlines and ensure all submissions are completed on time.
- Administrative & Record Management
- Maintain well-organized digital and physical filing systems.
- Update student databases with accurate progress and status information.
- Prepare reports on case completion rates and student outcomes.
- Generate official documentation for student files and university communication.
- Quality Assurance
- Ensure all processes comply with company policies and international standards.
- Identify and resolve case-related issues proactively and efficiently.
- Provide constructive feedback to improve service quality and operations.
- Maintain strict confidentiality and ensure secure handling of student data.
Educational Requirements
- Masters
- Bachelor degree in any discipline
Experience Requirements
- 1 to 2 years
- The applicants should have experience in the following business area(s): Immigration and Education Consultancy Service
Additional Job Requirements
- Age 25 to 35 years
- Experience: 1–2 years in student counseling, case management, or customer service
- Communication: Excellent written and verbal English skills
- Technical Skills: Proficiency in MS Office, email management, and database systems
- Key Skills:
- Strong attention to detail and organizational ability
- Excellent interpersonal and problem-solving skills
- Ability to manage multiple cases simultaneously
- Customer-focused approach with patience and empathy
Location
Sylhet
Salary Range
Tk. 20000 - 30000
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jul 15, 2026
Company Information
Company Name:
Future Edge Education and Consultancy
Address: 359 Khan Tower, East Rampura DIT Road, Dhaka-1219
Business: **Future Edge Education & Consultancy** helps students who want to study abroad. We provide guidance and support throughout the application process. Our services include choosing the right courses and universities, preparing application documents, and offering visa assistance. We aim to make studying abroad a smooth and successful experience for students.
