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Category : Call Center / Customer care

Job Summary

Published On : Jul 27, 2026
No. of Vacancies : 20
Job Type : Full Time
Job Level :
Experience : At least 4 years
Age : 20 to 40 years
Location : Dhaka (Middle Paikpara Mi
Salary Range:
Tk. 15000 - 30000
Application Deadline : Aug 15, 2026

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Call Center Executive

Inspire Broadband

View all jobs of this company

No. of Vacancies

Job Description / Responsibility

Handle inbound and outbound customer calls in a professional and courteous manner
Provide accurate and up-to-date information regarding internet packages, connectivity, and billing procedures
Address customer complaints and queries promptly, ensuring effective resolution within defined timelines
Coordinate with the technical and field service teams to facilitate timely resolution of customer issues
Maintain proper documentation of customer interactions, complaints, and feedback in the system
Guide prospective customers through the new connection process and required procedures
Prepare and submit daily/weekly call reports and performance summaries to the Team Leader/Supervisor
Uphold the company`s professional image and service standards during all customer interactions
Conduct follow-up calls where necessary to ensure customer satisfaction and retention
Contribute to continuous improvement of customer service processes based on feedback and observations

Educational Requirements

Diploma in Computer
HSC

Experience Requirements

At most 4 years
The applicants should have experience in the following business area(s): ISP
Freshers are also encouraged to apply.

Additional Job Requirements

Age 20 to 40 years
Age 20 to 30
yearsBoth males and females are encouraged to apply
Students or graduates from CSE, EEE, IT, or Telecommunication background will get preference
Excellent communication skills in both Bangla and English
Basic knowledge of networking and internet connectivity will be an added advantage
Proficient in MS Office (Word, Excel)
Must be smart, polite, and presentable
Ability to handle customer complaints with patience and professionalism
Willingness to work in shifts if required
Prior experience in Call Center/Customer Service will be an added advantage (Freshers are also encouraged to apply)

Location

Dhaka (Middle Paikpara Mi

Salary Range

Tk. 15000 - 30000

Other Benefits

Provident fund,Medical allowance,Over time allowance,Mobile bill,Performance bonus Salary Review: Yearly Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 15, 2026

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