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Category : Call Center / Customer care

Job Summary

Published On : Jul 27, 2026
No. of Vacancies : 04
Job Type : Full Time
Job Level :
Experience : At least 2 years
Location : Anywhere in Bangladesh
Gender : Male
Salary Range:
Negotiable
Application Deadline : Aug 14, 2026

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Executive (Call Center)

EW VM Health Bangladesh Ltd

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No. of Vacancies

Job Description / Responsibility

Handle inbound and outbound calls professionally.
Respond to patient inquiries about treatments, services, packages, and appointments.
Schedule, confirm, and manage consultation appointments.
Follow up with prospective and existing patients to improve appointment conversion.
Respond to inquiries through phone, WhatsApp, Facebook, and other digital channels.
Maintain accurate patient records in the CRM/HIS system.
Coordinate with doctors, patient coordinators, and front desk for seamless service.
Resolve patient concerns and escalate issues when necessary.
Achieve assigned appointment booking and customer service targets.
Perform any other duties assigned by Management.

Educational Requirements

Bachelor/Honors

Experience Requirements

2 to 3 years
The applicants should have experience in the following business area(s): Clinic, Healthcare/Lifestyle product
Freshers are also encouraged to apply.

Additional Job Requirements

Location

Anywhere in Bangladesh

Salary Range

Negotiable

Other Benefits

Performance bonus Salary Review: Yearly Festival Bonus: 2 Others benefit as per company policy

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Aug 14, 2026

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