Job Summary
Published On : Jul 30, 2026
No. of Vacancies : 25
Job Type :
Full Time
Job Level :
Age : 18 to 30 years
Location : Dhaka (Mirpur 10, Mirpur
Salary Range:
Tk. 20000 - 25000
Application Deadline : Aug 28, 2026
International Call Center Agent (Night Shift)
Synergy Solutions
No. of Vacancies
25
Job Description / Responsibility
- Make outbound calls to USA / Canada customers and handle different topics according to the communication script.
- Identify customers` needs, clarify information, research every issue and provide solutions and/or alternatives.
- Sell services / products over the phone as per the instructions provided.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal / team qualitative and quantitative targets.
Educational Requirements
- O Level
- A Level
- HSC
- Bachelor of Business Administration (BBA)
Additional Job Requirements
- Age 18 to 30 years
- Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
- Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
- Willing to be in a minimum of 3 - 6 months probation period (depending on performance).
- Able to speak clearly and persuasively in English in positive or negative situations.
- Proven organizational and interpersonal skills.
- Self-motivated, independent worker with the ability to multitask.
- Professional, courteous and know proper phone etiquette.
- Excellent communication skills in English, both written and verbal, with the ability to convey complex information clearly and concisely.
- Strong interpersonal skills and the ability to work collaboratively in a team-oriented environment.
- Ability to work independently as well as cooperatively in a team setting.
- Exceptional attention to detail and organizational skills to manage multiple tasks simultaneously.
- Ability to relate with a diverse group of people.
- Sound knowledge of essential software like MS Word, MS Excel, Email etc.
- Previous experience in call centers, telemarketing or a similar role will be preferred.
Location
Dhaka (Mirpur 10, Mirpur
Salary Range
Tk. 20000 - 25000
Other Benefits
Performance bonus,Weekly 2 holidays
Lunch Facilities: Full Subsidize
Festival Bonus: 2
Salary Review: Quarterly (In every 3 months)
Attendance Bonus 3000/- BDT & Transportation allowance 2000/- BDT will be provided with Hourly salary.
Transportation (Pick up and Drop off) facility arranged by office.
2 Festival Bonuses after probation period.
Exclusive Sales / Telemarketing training will be provided without fees.
Highly attractive Sales Bonus.
Unlimited Tea & Coffee.
Indoor Games: Billiard, PlayStation etc.
Outdoor Games: Football, Cricket, Badminton etc.
Annual Retreats, Celebration of Events & Occasions.
Guaranteed on time payment.
Quarterly Reviews & Feedbacks.
Training & Development By Organization Assigned Consultants.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Aug 28, 2026
Company Information
Company Name:
Synergy Solutions
Address: Dhaka (Mirpur 10, Mirpur 14)
