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Category : Call Center / Customer care

Job Summary

Published On : Aug 12, 2026
No. of Vacancies : 10
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 24 to 32 years
Location : Dhaka
Salary Range:
Tk. 20000 - 20000
Application Deadline : Sep 10, 2026

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Call Centre Executive

Munshi HR Solutions Ltd.

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No. of Vacancies

Job Description / Responsibility

The primary responsibility of the role is to provide superior customer service to both internal and external customers and continuously strive to improve the level of service delivery.
Answering incoming & outgoing calls from customers, answering inquiries and questions, handling complaints, troubleshooting problems and providing information.
Handle customer queries, resolve complaints and provide relevant product information in an efficient, professional and positive manner.
Ensure superior service level to all customers by effectively understanding the customers need/ query and responding to it in a professional and timely manner.
Maintain proper documentation of complaint/request records.

Educational Requirements

Bachelor/Honors

Experience Requirements

1 to 3 years
The applicants should have experience in the following business area(s): Telecommunication, Consulting Firms, Group of Companies, Banks
Freshers are also encouraged to apply.

Additional Job Requirements

Age 24 to 32 years

Location

Dhaka

Salary Range

Tk. 20000 - 20000

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Sep 10, 2026

Company Information

Company Name: Munshi HR Solutions Ltd.
Address: 413, Nayanagar, Dhali Bari Kacha Bazar, Coca Cola Road, Vatara, Gulshan -2, Dhaka -1212

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