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Category : Security / Support Service

Job Summary

Published On : Aug 15, 2026
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : At least 2 years
Age : 25 to 35 years
Location : Dhaka, Sylhet (Sylhet Sad
Gender : Male
Salary Range:
Negotiable
Application Deadline : Sep 9, 2026

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RMA Service Engineer

Global Brand PLC

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No. of Vacancies

Job Description / Responsibility

Able to Troubleshoot & Installation of Computer Hardware & software related product like Brand PC, CLONE PC, Notebook, printer, Projector, Motherboard, UPS, Scanner Security and surveillance product, Computer accessories.
To ensure customer support both indoor & outdoor within lowest possible time.
To attain all telephone calls, give online support. Handover the Defected spare parts to the International/Local RMA Claim Section & follow up for the replacement.
Arrange/Purchase Spare parts for service department.
Maintain Service Register To provide report (Daily, Weekly & Monthly) To RMA Manager.
Update & store all service documents / file I manual / installation software / user guide & others if necessary.
Keep knowledge of all new models of products & ensure spares in advance.
Protect service center from product missing & mishandling of office equipment.
Good co-operation with other colleagues to ensure maximum output.
Everyday contact with RMA Manager. Have knowledge on MS office Application, Mail Corresponding.

Educational Requirements

Diploma in Computer in Computer Science
Bachelor of Science (BSc) in Computer Science Engineering

Experience Requirements

2 to 3 years
The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, IT Enabled Service

Additional Job Requirements

Age 25 to 35 years
Only Male

Location

Dhaka, Sylhet (Sylhet Sad

Salary Range

Negotiable

Other Benefits

T/A,Mobile bill,Profit share,Provident fund,Insurance Salary Review: Yearly Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Sep 9, 2026

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