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Category : Call Center / Customer care

Job Summary

Published On : Aug 16, 2026
No. of Vacancies : 200
Job Type : Full Time
Job Level :
Age : At most 31 years
Location : Dhaka (Mohakhali)
Salary Range:
Tk. 18000 - 20000
Application Deadline : Sep 12, 2026

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Officer, Customer Support

E-Zone HRM Limited

View all jobs of this company

No. of Vacancies

200

Job Description / Responsibility

We’re Hiring Fresh Talent!
Join a reputed MFS organization as "Officer, Customer Support" and kick-start your career in a dynamic work environment under E-Zone.
Job Nature: Desk Job under Customer Service Division
Working Schedule: Rotational Shifts / Roster Duty (6 days a week)
Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male only)
[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]
Core Responsibilities:
Provide outstanding customer service by addressing inquiries and concerns promptly.
Resolve customer complaints efficiently, offering viable solutions.
Maintain and update the call center database with accurate information.
Assist clients with questions about various products and services, aiming to resolve any issues.
Engage potential customers by providing detailed information on products and services.

Educational Requirements

Bachelor degree in any discipline

Additional Job Requirements

Age At most 31 years
No prior experience is required; fresh graduates are highly encouraged to apply
Excellent communication skills
Strong team player with proficiency in MS Word and MS Excel
Ability to perform under time constraints

Location

Dhaka (Mohakhali)

Salary Range

Tk. 18000 - 20000

Other Benefits

Transportation services will be provided for Morning & Evening Shifts

Job Source

Bdjobs.com.bd Online Job Posting

Send your CV to jobs.outsource2@e-zonebd.com or Click here to Email CV from MY BDJOBS.com.bd account.

Applicant must enclose his/her Photograph with CV.

Application Deadline : Sep 12, 2026

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