Category : Call Center / Customer care
Job Summary
Published On : Sep 8, 2026
No. of Vacancies : 05
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : At least 25 years
Location : Sylhet
Salary Range:
Negotiable
Application Deadline : Sep 30, 2026
Travel Counsellor
City Holidays
No. of Vacancies
05
Job Description / Responsibility
  • Provide professional travel consultation to clients based on their travel requirements, budget, and preferences.
  • Handle customer inquiries regarding tour packages, air tickets, hotels, visas, travel insurance, and other travel-related services.
  • Understand customer needs and recommend suitable destinations, packages, itineraries, and travel options.
  • Prepare and present customized tour packages and travel itineraries.
  • Follow up with potential clients and convert inquiries/leads into confirmed bookings.
  • Coordinate with airlines, hotels, tour operators, visa processing teams, and other service providers.
  • Assist clients with visa documentation and provide accurate information regarding visa requirements and procedures.
  • Manage flight reservations, hotel bookings, transportation, and other travel arrangements.
  • Maintain regular communication with clients before, during, and after their trips.
  • Handle customer complaints and resolve travel-related issues professionally.
  • Maintain customer records, booking details, payment information, and follow-up reports.
  • Achieve assigned sales targets and contribute to overall business growth.
  • Stay updated on visa policies, travel regulations, destinations, airline schedules, and tourism products.

Educational Requirements
  • Bachelor/Honors
Experience Requirements
  • 1 to 3 years
  • The applicants should have experience in the following business area(s): Travel Agency, Travel Startup
  • Freshers are also encouraged to apply.

Additional Job Requirements
  • Age At least 25 years
  • 1–3 years of experience in a travel agency, tour operator, airline, visa consultancy, or related industry is preferred.
  • Freshers with strong communication and sales skills may also be considered.
  • Additional Requirements
  • Strong communication and interpersonal skills.
  • Good customer service and sales-oriented mindset.
  • Knowledge of international destinations, tour packages, air tickets, and visa processing.
  • Ability to prepare customized travel itineraries.
  • Good negotiation, convincing, and client-handling skills.
  • Proficiency in MS Office, email, and internet browsing.
  • Ability to work under pressure and meet sales targets.
  • Good command of English and Bengali, both written and verbal.
  • Positive attitude, professional appearance, and willingness to learn.

Location
Sylhet
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Sep 30, 2026
Company Information
Company Name: City Holidays
Address: Dhaka Office - Sheltech Amir Abashon, House 80, Road No. 17/A, Block E, Banani, Dhaka-1213. Sylhet Office - 602, Rangmahal Tower (6th Floor), Bandarbazar, Sylhet-3100.


for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )