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Category : Call Center / Customer care

Job Summary

Published On : Sep 8, 2026
No. of Vacancies : 120
Job Type : Contractual
Job Level :
Age : 19 to 28 years
Location : Dhaka (Uttara)
Salary Range:
Tk. 10000 - 12000
Application Deadline : Oct 7, 2026

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Call Center Representative

Impel Service & Solutions Limited

View all jobs of this company

No. of Vacancies

120

Job Description / Responsibility

Call Center Representative
Job Responsibilities & Context
Impel Service & Solutions Limited (ISSL), a leading BPO company in Bangladesh, is looking for enthusiastic freshers who are eager to gain hands-on experience in customer management and build a professional career. Selected candidates will have the opportunity to work on Local, Government, and Multinational Client projects while developing practical skills in customer communication, service management, and professional workplace operations.
Job Responsibilities
Handle inbound and/or outbound customer calls professionally.
Provide information and resolve customer queries and complaints.
Maintain proper call records and update customer information accurately.
Follow assigned processes, quality standards, and company policies.
Escalate issues when required and ensure a positive customer experience.
Meet assigned quality, productivity, and attendance targets.
Job Highlights
Vacancy: 120
Opportunity to work on Local, Government, and Multinational Client projects.
Freshers are encouraged to apply.
Professional training and skill development opportunities.
Career growth opportunities based on performance.
Employment Type: Contractual
Workplace: Work from Office
Location: Uttara, Sector 4, Dhaka
Salary & Benefits
Salary: BDT 10,000–12,000 per month.
Female-friendly and professional work environment.
Quarterly and yearly appreciation and recognition opportunities.
Special assignment opportunities for learning and career growth.
Training, skill development, and career advancement opportunities.
Join ISSL and build your career in the growing Customer Experience and BPO industry.

Educational Requirements

HSC
Diploma
Bachelor/Honors

Additional Job Requirements

Age 19 to 28 years
HSC Completed / Currently Enrolled in University.
Fresh graduates are encouraged to apply.
Experience Requirements
Freshers are encouraged to apply.
Previous Call Center or Customer Service experience will be an advantage.
Clear Bangla communication skills.
Basic computer and typing skills.
Ability to work flexible shifts based on roster and business requirements.

Location

Dhaka (Uttara)

Salary Range

Tk. 10000 - 12000

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Oct 7, 2026

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