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Category : Call Center / Customer care

Job Summary

Published On : Sep 8, 2026
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 20 to 30 years
Location : Dhaka Mirpur
Gender : Female
Salary Range:
Negotiable
Application Deadline : Oct 2, 2026

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Call Center Executive (Female)

Ali Sheba Limited

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Job Description / Responsibility

Handle incoming and outgoing customer calls professionally.
Respond to customer inquiries regarding products, orders, delivery, payment, and returns.
Confirm customer orders and ensure accurate order information.
Follow up with customers regarding pending, cancelled, or delivered orders.
Handle customer complaints and provide appropriate solutions.
Coordinate with the delivery and operations teams to resolve customer issues.
Maintain accurate records of customer interactions and orders.
Inform customers about ongoing offers, promotions, and new products.
Provide excellent customer service and maintain a positive relationship with customers.
Perform other customer service-related duties as assigned by management.

Educational Requirements

HSC
Bachelor of Commerce (BCom)

Experience Requirements

At least 1 year
The applicants should have experience in the following business area(s): E-commerce

Additional Job Requirements

Age 20 to 30 years
Only Female
Good communication and interpersonal skills.
Fluent in Bangla; basic English communication skills preferred.
Polite, patient, and customer-friendly attitude.
Basic computer knowledge and ability to use MS Office.
Ability to handle multiple customer queries efficiently.
Previous experience in an e-commerce/call center/customer service role will be an advantage.

Location

Dhaka Mirpur

Salary Range

Negotiable

Other Benefits

Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Oct 2, 2026

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