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Category : Call Center / Customer care

Job Summary

Published On : Sep 8, 2026
Job Type : Contractual
Job Level :
Experience : At least 1 year
Age : 22 to 28 years
Location : Dhaka (Kawran Bazar)
Salary Range:
Negotiable
Application Deadline : Oct 3, 2026

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Assistant Customer Relation

Frontdesk Bangladesh (FDB)

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Job Description / Responsibility

Handle customer queries, complaints, and provide timely solutions.
Communicate with customers through Facebook, Email & Call Center.
Maintain and update customer databases.
Follow up with dealers and internal teams for issue resolution.
Ensure customer satisfaction and build strong customer relationships.
Perform other duties assigned by management.

Educational Requirements

Bachelor of Business Administration (BBA)
Bachelor/Honors
Bachelor`s degree in any discipline; BBA preferred.

Experience Requirements

1 to 2 years
The applicants should have experience in the following business area(s): Telecommunication, Call Center

Additional Job Requirements

Age 22 to 28 years
Experience: 1-2 years in Customer Relation/Customer Care/CR Operations.
Experience in Telecommunication, Email & Facebook operations preferred.
Good knowledge of MS Word, Excel & PowerPoint.
Excellent communication skills in Bangla & English.
Good typing and customer-handling skills.

Location

Dhaka (Kawran Bazar)

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Oct 3, 2026

Company Information

Company Name: Frontdesk Bangladesh (FDB)
Address: Road # 5, Eastern Road, House # 363, Suite # 2B Baridhara DOHS,Gulshan Dhaka, Bangladesh

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