Job Summary
Published On : Sep 10, 2026
No. of Vacancies : 01
Job Type :
Full Time
Job Level :
Experience : At least 2 years
Age : At least 22 years
Location : Khulna (Khulna Sadar)
Salary Range:
Tk. 18000 - 25000
Application Deadline : Oct 9, 2026
Assistant NOC Manager
i Smart Group
No. of Vacancies
01
Job Description / Responsibility
- Lead and manage 24×7 Network Operations Center (NOC) activities to ensure maximum network availability, service stability, and SLA compliance.
- Monitor, operate, and maintain ISP backbone, core, edge, FTTH, GPON/EPON, enterprise, and branch networks.
- Configure, manage, troubleshoot, and optimize MikroTik routers, including routing, firewall, NAT, QoS, VLAN, bandwidth management, and related network services.
- Configure and maintain managed switches, including VLAN, trunk/access ports, STP/RSTP, LACP, port isolation, link aggregation, and other Layer-2 features.
- Monitor and manage upstream connectivity, including bandwidth utilization, latency, packet loss, route quality, and service availability.
- Monitor, configure, and troubleshoot BGP sessions with upstream providers, IXs/NIXs, peers, and other network partners.
- Analyze BGP routes, prefixes, routing policies, path selection, route advertisements, and inbound/outbound traffic behavior.
- Coordinate with upstream providers, IX/NIX operators, vendors, and partners during connectivity issues, routing incidents, maintenance, and capacity upgrades.
- Design, review, document, and implement network topology and architecture for backbone, aggregation, distribution, access, FTTH, and branch networks.
- Plan and implement network expansion, redundancy, failover, capacity upgrades, and infrastructure optimization.
- Lead major incident management, advanced troubleshooting, service restoration, and Root Cause Analysis (RCA) for critical network incidents.
- Act as the final technical escalation point for major network, routing, connectivity, latency, packet-loss, and service-impacting issues.
- Manage and guide NOC Engineers, Team Leads, and Branch Office technical teams, including shift planning, task distribution, technical support, and performance evaluation.
- Coordinate closely with Core Network, Transmission, System, Security, Field Operations, Customer Support, upstream providers, IXs/NIXs, and vendors.
- Monitor network infrastructure using tools such as LibreNMS, Zabbix, Cacti, SmokePing, and other network monitoring and alerting platforms.
- Proactively monitor bandwidth utilization, link status, CPU/memory usage, interface errors, optical levels, latency, packet loss, routing changes, and network availability.
- Analyze monitoring data and traffic trends to identify potential bottlenecks, capacity limitations, or network degradation before they impact customers.
- Ensure timely execution and proper coordination of planned maintenance, emergency maintenance, link migration, equipment replacement, and network upgrade activities.
- Maintain accurate network diagrams, IP documentation, topology maps, device inventories, configuration records, SOPs, incident reports, RCA reports, and operational KPIs.
- Ensure proper configuration backup and documentation for routers, switches, and other critical network devices.
- Develop and improve NOC processes, escalation procedures, monitoring standards, troubleshooting workflows, and operational SOPs.
- Provide technical mentoring and training to NOC and network team members to improve troubleshooting and operational capability.
- Work proactively to improve network uptime, redundancy, routing efficiency, latency, packet-loss performance, and overall customer experience.
- Perform any other responsibilities assigned by the supervisor related to NOC, network operations, infrastructure, routing, or ISP service management.
Educational Requirements
- Bachelor in Engineering (BEngg)
Experience Requirements
- At least 2 years
- The applicants should have experience in the following business area(s): Telecommunication, IT Enabled Service, ISP, Computer Hardware/Network Companies, Electronic Equipment/Home Appliances, Technical Infrastructure
- Freshers are also encouraged to apply.
Additional Job Requirements
Location
Khulna (Khulna Sadar)
Salary Range
Tk. 18000 - 25000
Other Benefits
T/A,Mobile bill
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Oct 9, 2026
Company Information
Company Name:
i Smart Group
Address: Tribune Tower , 6th Floor , 2/B KDA avenue , shib bari, khulna
