Job Summary
Published On : Sep 14, 2026
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Location : Dhaka
Gender : Male
Salary Range:
Negotiable
Application Deadline : Oct 13, 2026
Call Center Executive - Male
Fast Corporation (Pvt.) Ltd.
Job Description / Responsibility
- Job Summary
- We are looking for a friendly, confident and customer-focused Call Center Executive to handle customer calls, provide accurate information, resolve queries and ensure a positive customer experience.
- The role will also support customer follow-up, complaint management, lead generation and coordination with Sales and other relevant teams.
- Office Location: 7th Floor, Sharif Mansion, 56–57 Motijheel C/A, Dhaka–1000
- Working Days: 6 days per week
- Office Hours: 9:00 AM – 6:00 PM
- Key Responsibilities
- Gradually create, develop and maintain a comprehensive database of FAST’s Target Groups, including Carpenters, Dealers, Shop Owners and other relevant stakeholders.
- Regularly call, communicate and follow up with customers and target groups to collect information, feedback, requirements and business-related updates.
- Keep all customer and stakeholder information accurate, updated and properly documented in the database.
- Conduct regular database-based follow-up activities, including customer engagement, lead follow-up, campaign communication and feedback collection.
- Prepare MIS reports and various management reports from the database to support Sales & Marketing decision-making.
- Analyze database information to identify customer trends, follow-up status, leads, engagement levels and other relevant insights.
- Ensure data accuracy, confidentiality, proper documentation and timely database updates.
- Support the Brand & Marketing team in database, customer engagement activities and other CRM/MIS initiatives.
Educational Requirements
- Bachelor/Honors
- Minimum Bachelor’s degree in any discipline.
- Diploma/HSC with relevant experience may also be considered.
Experience Requirements
- 1 to 2 years
- The applicants should have experience in the following business area(s): Chemical Industries, Garments Accessories, Group of Companies, Manufacturing (FMCG)
Additional Job Requirements
- Only Male
- 1–2 years of experience in Call Center, Customer Service, Tele-sales, Reception or similar roles.
- Excellent Bangla communication skills
- Good command of English communication
- Clear, confident and professional telephone etiquette
- Strong listening and interpersonal skills
- Customer-focused attitude
- Basic computer literacy and MS Office skills
- Ability to maintain accurate customer records
- Good follow-up and problem-solving skills
- Ability to work under pressure and handle difficult customers professionally
Location
Dhaka
Salary Range
Negotiable
Other Benefits
2 festival bonuses annually
Mobile bill allowance as per company policy
Travel allowance for official work and business-related assignments
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Oct 13, 2026
Company Information
Company Name:
Fast Corporation (Pvt.) Ltd.
Address: Sharif Mansion (7th Floor) , 56-57, Motijheel C/A, Dhaka-1000.
