Job Summary
Published On : Sep 15, 2026
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Age : 26 to 35 years
Location : Dhaka
Salary Range:
Tk. 50000 - 60000
Application Deadline : Oct 11, 2026
Monitoring and Quality Manager
Shakti Foundation for Disadvantaged Women.
Job Description / Responsibility
- A. Program Monitoring
- Conduct regular field monitoring visits to all Mobile Health Clinic locations.
- Monitor service delivery against approved plans, protocols, and targets.
- Track patient flow, service utilization, referral systems, and outreach performance.
- Verify daily, weekly, and monthly service reports.
- B. Clinical Quality Assurance
- Ensure adherence to primary healthcare protocols, maternal health standards, infection prevention, safeguarding, and patient safety procedures.
- Conduct quality audits of diagnosis, treatment, referrals, and documentation.
- Review medicine dispensing practices and stock management.
- Monitor patient confidentiality and digital health record quality.
- C. Data Quality & Performance Analysis
- Review and validate service data from all mobile clinics.
- Ensure accuracy, completeness, and timeliness of health data.
- Analyze service trends, patient demographics, referral patterns, and key health indicators.
- Develop dashboards and performance tracking tools.
- D. Staff Supervision & Capacity Building
- Monitor the performance of Medical Assistants, Paramedics, Drivers, and support staff.
- Identify performance gaps and training needs.
- Organize refresher training on:
- Clinical protocols
- Digital health records
- Safeguarding
- Disability inclusion
- Patient-centered care
- Support mentoring and on-site coaching.
- E. Client Feedback & Quality Improvement
- Establish and monitor patient feedback mechanisms.
- Review complaints and client satisfaction reports.
- Develop corrective action plans for identified service gaps.
- Promote patient-centered and inclusive healthcare practices.
- F. Compliance & Standards
- Ensure compliance with donor requirements, organizational SOPs, and national healthcare standards.
- Support audits, external evaluations, and donor visits.
- Ensure safeguarding and ethical standards are maintained in service delivery.
- G. Reporting & Documentation
- Prepare monthly monitoring and quality reports.
- Submit findings, recommendations, and action plans to management.
- Maintain quality audit reports and monitoring visit documentation.
- Support preparation of donor reports and impact documentation.
Educational Requirements
- Bachelor of Public Health
Experience Requirements
- At least 5 years
- The applicants should have experience in the following business area(s): Healthcare Startup, NGO
Additional Job Requirements
Location
Dhaka
Salary Range
Tk. 50000 - 60000
Other Benefits
T/A,Tour allowance,Mobile bill,Weekly 2 holidays,Insurance
Lunch Facilities: Partially Subsidize
Salary Review: Yearly
Festival Bonus: 3
Maternity or Paternity Leave
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Oct 11, 2026
Company Information
Company Name:
Shakti Foundation for Disadvantaged Women.
Address: House# 4, Road# 1(Main Road), Block# A, Section-11, Mirpur, Pallabi, Dhaka-1216
