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Category : Call Center / Customer care

Job Summary

Published On : Oct 1, 2026
No. of Vacancies : 01
Job Type : Full Time
Job Level :
Experience : At least 2 years
Age : 28 to 32 years
Location : Dhaka (GULSHAN 1)
Gender : Male
Salary Range:
Tk. 23000 - 26000
Application Deadline : Oct 23, 2026

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Customer Care Executive

Tianshi (Bangladesh) Co. Ltd.

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No. of Vacancies

Job Description / Responsibility

· Supervising day-to-day operations in the customer service department.
· Responding to customer service issues in a timely manner.
· Efficiently handle inbound and outbound calls and inform them to the relevant dept.
· Communicating with them through various communication channel channels, including email, social media, phone, or SMS
· Assist them if they are facing a problem and troubleshoot it.
· Ensuring the customer has a positive experience with the company.
· Fostering a healthy relationship between the client and the customer.
· Overseeing timely delivery and payment of sales orders.
· Conducting quality assurance surveys with customers and providing feedback to the staff.
· Implementing an effective customer loyalty program.
· Maintaining accurate records and documenting all customer service activities and discussions.
· Assessing service statistics and preparing detailed reports on your findings.
· Implements quality, and customer-service standards.
· Contributes customer service information and recommendations to strategic plans and reviews.

Educational Requirements

Bachelor of Business Administration (BBA)
Master of Business Administration (MBA)

Experience Requirements

2 to 4 years
The applicants should have experience in the following business area(s): Multinational Companies, Healthcare/Lifestyle product

Additional Job Requirements

Age 28 to 32 years
Only Male

Location

Dhaka (GULSHAN 1)

Salary Range

Tk. 23000 - 26000

Other Benefits

Tour allowance,Mobile bill,Weekly 2 holidays,Over time allowance,Gratuity,Profit share Salary Review: Yearly Lunch Facilities: Partially Subsidize Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Oct 23, 2026

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