Job Summary
Published On : Nov 4, 2026
No. of Vacancies : 04
Job Type :
Full Time
Job Level :
Experience : At least 3 years
Age : At least 27 years
Location : Dhaka (Mirpur)
Gender : Male
Salary Range:
Negotiable
Application Deadline : Nov 27, 2026
Assistant Manager (Customer Care / Admin)
Aalok Healthcare & Hospital
No. of Vacancies
04
Job Description / Responsibility
- Lead the Shift (24/7): Act as the main person in charge during day, evening, and night shifts. I keep our front desk, billing, appointments, and call center running smoothly, manage staff rosters, and coordinate with doctors and nurses so operations never miss a beat—even after hours.
- Support Patients & Families: Step in personally to calm tensions, resolve tough complaints, and make sure every patient is treated with genuine warmth and empathy. I actively listen to feedback and fix issues on the spot.
- Coach the Team: Guide and support our customer care staff through stressful moments, mentor new hires, track shift performance, and help the team communicate with confidence and care.
- Handle Operations & Admin: Keep a close eye on billing accuracy, cash handling, and patient records, while providing clear shift handover reports to management and taking on ad-hoc leadership tasks as needed.
Educational Requirements
Experience Requirements
- 3 to 5 years
- The applicants should have experience in the following business area(s): Chamber, Diagnostic Centre, Hospital, Physiotherapy center
Additional Job Requirements
- Age At least 27 years
- Only Male
- 3 to 5 years working Experience in a reputed hospital is preferred
Location
Dhaka (Mirpur)
Salary Range
Negotiable
Other Benefits
Provident fund,Medical allowance,Over time allowance
Salary Review: Yearly
Festival Bonus: 2
As per Hospital policy.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Nov 27, 2026
Company Information
Company Name:
Aalok Healthcare & Hospital
Address: Corporate Office: House# 3, Road # 4, Block # A, Section-06, Mirpur, Dhaka-1216
Web:
https://www.aalokhealthcare.com/